frequently asked questions at our family medicine practice in Winter Park, FL

Frequently Asked Questions About Our Winter Park Family Medicine Practice

Have questions before your visit? Below you will find answers to the questions patients ask us most about our services, insurance, appointments, and what to expect at Winter Park Family Physicians in Winter Park, FL . If you do not see your question here, our team is happy to help when you call (407) 647-2550.

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General FAQs

What services does Winter Park Family Physicians offer?

We provide primary care, preventive screenings, same-day urgent care, chronic disease management, functional medicine, bioidentical hormone replacement therapy, home sleep testing, medical weight loss, men’s and women’s health, and aesthetic treatments such as EMSCULPT NEO and Vampire Facials.

Where is your office located?

Our office is at 4355 Bear Gully Rd, Suite 1024, Winter Park, FL 32792. We are conveniently located for patients coming from Winter Park, Oviedo, Winter Springs, Casselberry, Maitland, and the greater Orlando area.

What are your office hours?

We are open Monday through Thursday from 9:00 am to 5:00 pm and Friday from 9:00 am to 12:30 pm.

Are you accepting new patients?

Yes. We welcome new patients of all ages. Call (407) 647-2550 or request an appointment online, and our team will help you find a convenient time.

What insurance plans do you accept?

We accept most major plans, including Aetna, BCBS, Cigna, Humana, United, Medicare, Medicare Advantage plans, Medicaid, Tricare, and more. Visit our insurance page for the full list, or call us to verify your coverage.

Do you offer payment plans?

Yes. We offer flexible financing through our payment plans page, which can help make elective treatments and out-of-pocket costs more manageable.

What should I bring to my first appointment?

Please bring a photo ID, your insurance card, a list of current medications and supplements, and any recent medical records. You can save time by completing our new patient forms before your visit.

Can I complete my patient forms online?

Yes. Our Patient Information Form and Medical History Form can be filled out and submitted securely online, or downloaded and printed from our forms page.

Do you offer same-day appointments for illness or injury?

Yes. Our urgent care service offers same-day appointments for non-life-threatening illnesses and injuries, with on-site testing when appropriate. For a medical emergency, call 911 or go to the nearest emergency room.

Do you offer telehealth visits?

Yes. Our telehealth visits use HIPAA-compliant video so you can connect with your provider from your phone or computer for many types of visits.

What is the difference between functional medicine and conventional primary care?

Conventional primary care diagnoses and treats illness, while functional medicine looks deeper at how genetics, environment, and lifestyle contribute to symptoms. At our practice, we combine both approaches so you get evidence-based care that also addresses root causes.

Do you treat chronic conditions like diabetes and high blood pressure?

Yes. We manage diabetes, high blood pressure, high cholesterol, thyroid disorders, and other long-term conditions with ongoing monitoring, lab work, medication management, and lifestyle guidance.

Do you provide care for mental health concerns?

Our physicians evaluate and help manage common concerns such as anxiety, depression, ADHD, and PTSD, and we coordinate with specialists when additional support is needed.

Do you help with sleep problems?

Yes. We evaluate insomnia, narcolepsy, restless leg syndrome, and suspected sleep apnea, and we offer convenient home sleep testing.

What aesthetic treatments do you offer?

We offer EMSCULPT NEO body contouring, EMSELLA for pelvic floor health, Vampire Facials, hyaluronic acid fillers through our aesthetics services, and professional skincare products.

Do you offer hormone therapy for men and women?

Yes. We offer bioidentical hormone replacement therapy after a thorough review of your symptoms, history, and lab work to help address menopause symptoms, low testosterone, fatigue, and other effects of hormone imbalance.

How often should I have a physical exam?

Most adults benefit from an annual physical, even when they feel healthy. Yearly visits allow us to track changes, update preventive screenings, and catch potential health concerns early.

How do I schedule an appointment?

You can call our office at (407) 647-2550 or use our online appointment request. Our friendly staff will help you choose a time that fits your schedule.

Still Have Questions? We Are Here to Help

Our caring team at Winter Park Family Physicians is ready to answer your questions and help you take the next step toward better health. Call (407) 647-2550 or request your appointment online today.

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